Office Questions
I requested an appt. on line, spoke with office secretary and advised to send copy of MRI, copy was faxed, followup call was to be made week of 8/22/11 or I was to call if that has not happened, called Friday 8/26/11 left message on voice mail for office secretary. No return call, called today 8/29/11, spoke with customer service representative, shared problem, connected to Office Mgr. phone not answered, no voice mail. Why is it so difficult to make an appt. with this practice? I have worked in Health Care for 30 years, and really do not understand why it is so difficult to see a physician for a Knee problem.